Privacy policy

Shivay Services (“we”, “us”) respects your privacy. This policy explains what information we collect through shivayservices.com, WhatsApp, phone and email, and how we use it.

Information we collect

• Contact details you share: name, mobile number, email, area.
• Information needed to prepare and register your document: identity documents (Aadhaar, PAN), property documents and details of other parties.
• Biometric authentication for e-registration is performed directly against UIDAI/IGR systems through certified devices; we do not store your fingerprints.
• Basic website analytics (pages visited, device type) if analytics is enabled.

How we use it

• To respond to your enquiry and provide a quote.
• To draft, stamp and register your document with the Department of Registration and Stamps, Maharashtra, and related authorities (electricity companies, municipal corporations, Registrar of Firms, pension authorities).
• To send you the registered document and service updates.

Sharing

We share your information only with the government departments and authorities needed to complete your work, and with our staff and advocates working on your file. We do not sell or rent personal data.

Retention

We keep copies of identity documents only as long as needed to complete your registration and handle follow-up queries, and then delete them, except where law requires us to retain records.

Your rights

You may ask us to access, correct or delete your personal data, subject to legal requirements, under the Digital Personal Data Protection Act, 2023. Write to info@shivayservices.com.

WhatsApp

Messages you send us on WhatsApp are subject to WhatsApp’s own privacy terms. Our website enquiry form only opens WhatsApp with your message pre-filled; it does not store your details on our server.

Contact

G-508, 4th Floor, Mega Center, Pune–Solapur Road, Hadapsar, Pune 411028 · +91 97100 42004 · info@shivayservices.com